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SkillSoft (Web-Based Training)

Learn how to access SkillSoft, Web-based training available to current UC San Diego students. SkillSoft offers you access to hundreds of free online IT courses available 24 hours a day, 7 days a week. It's compatible with both Macs and PCs.

  1. Make sure you're eligible to use SkillSoft.

    1. Only current UCSD faculty, staff, and students can use SkillSoft. These instructions are for students.
    2. Alumni or applicants to UCSD are not eligible due to site licensing agreements.

  2. Turn off all pop-up blockers.

    1. Courses launch in a pop-up window. Be sure to turn off all pop-up blockers, including those in your browser, browser toolbars (Yahoo, Google, etc.), and in security software before launching a course.
    2. For information about how to turn off pop-up blockers, look in Help for your browser.
    3. If all else fails, to bypass pop-up blockers, hold down the Ctrl key while clicking on a link or button.

  3. First-time users, check compatibility.

    1. Before using SkillSoft, be sure to link to SkillSoft’s compatibility checker to verify that your system is compatible with the SkillSoft courses.
    2. Follow the instructions on the page.
    3. You can also receive an e-mail copy of the page, to use for reference if you need help making the changes. SkillSoft requires a Java applet that is not standard with all browsers, and it must be installed before you can use the system.

  4. Log in.

    1. Click SkillSoft.
    2. When prompted, log in using your UCSD PID and PAC.

      Note: There have been intermitted, though infrequent, problems with the login process. If you receive an error message, please try again later. Contact the ACT Help Desk if the problem persists.

    3. In the left sidebar, click the Catalog to see a list of courses.
    4. To search for a specific course, enter course key words in the Search for box at the top of the page, then click on the Search button.

  5. Download any necessary software.

    1. After signing in, you may be prompted to install the latest version of Flash or Shockwave the first time you launch a course.
    2. Download the software (if you need help installing it, see step 5).

  6. Get technical support, if needed.

    1. If you have problems with your browser, pop-ups, or installing software, read information about technical support services available to students.
    2. If you have problems using SkillSoft, click the gray Support button in the left sidebar. You can then choose the method of support you prefer.

See Also

ACMS Desktop Support

Ted (UCSD class websites)