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Cashier's Office FAQ

Hours and contact information:

Monday through Friday, 8 a.m. – 4 p.m.
Phone: (858) 534-3725
Fax: (858) 534-8960
Mail Code 0009

Location:

The Central Cashier's Office is located in the Student Services Building, Suite 170. (map)

Click a question below to see its answer:

Q: What does the Cashier's Office do?

A: The Cashier's Office accepts payments made to the University. This includes payments and deposits for:

  • Add/ Drop/ Change classes
  • Application for admission/ readmission
  • Candidacy for DOC or master's degree fees
  • Credit-by-Examination fees
  • Cross enrollment fees
  • Degree diploma
  • Health insurance
  • Housing
  • ID card
  • Lab fees
  • Laser printer account
  • Library fines
  • Parking permits
  • Registration fees
  • Student accounts
  • Thesis filing fees
  • Transcript fees
  • Verification fees

Q: What if your office is closed and I need to make a payment?

A: Use the billing and payment tool to make an E-Check payment. Or use the drop box outside the Central Cashier's Office (map), where you will also find payment envelopes.

Q: Where are the campus drop boxes?

A: Locations:

  • Inside the Cashier's Office (available during business hours) (map)
  • Outside the Cashier's Office on the Rupertus side

Note: Payment envelopes are provided at the drop boxes. Payments received after 4 p.m. will be credited the next business day. Payments received before 4 p.m. are deposited the same business day.

Q: What payment types do you accept?

A: We accept:

  • Cash (U.S. dollars)
  • Personal checks
  • Money orders
  • Cashier's checks
  • Traveler's checks
  • International checks (must be in U.S. dollars)

Make sure your check:

  • Is payable to UC Regents
  • Has the bank's branch information and account number imprinted on it
  • Includes your student ID number
  • Is written for the correct amount
  • Includes your signature
  • Has the current date
  • Includes your complete address

Note: Payments received before 4 p.m. are deposited the same business day. Payments after 4 p.m. are deposited the next business day. Your canceled check will serve as your receipt.

Q: Do you accept credit cards or debit cards?

A: No. See above.

Q: What if I can't pay all my registration fees at once?

A: Use the UCSD Triton Registration Installment Plan (TRIP). The quarterly cost for TRIP is $30 for resident students and $45 for non-resident students. Pick up an application at Student Business Services or apply online.

Q: How do I make a cash payment?

A: Pay in person at the Cashier's Office (map).

Note: Before leaving the payment window, be sure you get a receipt that includes your student ID and the amount paid.

Q: How do I make a housing payment?

A: Undergraduate housing installments are due by published deadlines. See the Rates & Payment Schedule for all due dates, grace periods, and delinquency rates.

Graduate housing payments are due the 5th of each month.

To pay by check:

Mail your housing coupon or billing statement top portion and your payment via:

  • U.S. mail:
    Cashier's Office
    9500 Gilman Drive, MC 0009
    La Jolla, CA 92093-0009
  • Intercampus mail: Mail Code 0009

Note: If you don't have a coupon or statement, pick up a payment form at the Cashier's Office (map) or print your own payment coupon.

To pay with cash:

  • Go to the Cashier's Office during business hours.
  • If using a payment form, please complete it before you get to a payment window.

Notes:

  • Payments must be received (not postmarked) by the due date.
  • Late payments are subject to a $20 fee.
  • You must pay your housing fees even if you do not receive your statement. Your payment is due based on your specific installment plan.

Q: What happens if I bounce a check?

A: You will incur these fees and penalties:

  • A $35 fee for every check returned for insufficient funds plus the original amount of the returned check
  • A $50 late registration fee for returned registration payments; failure to pay the returned amount could result in cancellation of your classes
  • Cancellation of check writing privileges if three of your checks bounce during an academic year. You then must use cash or money orders for future payments.

To avoid additional penalties, pay your returned check fees as soon as you receive a billing letter. If your bank makes an error, you must provide a letter of explanation from your bank. After we receive it, applicable service charges and late fees will be canceled.

Q: What if I stop payment on a check?

A: Stop-payments are handled as bounced checks (see above).

Note: Do not use a stop payment to withdraw from UCSD as it will not cancel your financial obligation to the University.

Q: What if I withdraw from UCSD?

A: If you have already paid your registration, you must officially withdraw through your college to cancel your financial obligation to UCSD. Without a withdrawal, you are responsible for your fees.

Q: Where do I send my payment?

A: Make payments via:

  • U.S. Mail:
    UCSD Central Cashier
    9500 Gilman Drive
    La Jolla CA 92093-0009
  • Overnight (all carriers except U.S. Mail)
    UCSD Central Cashier
    Student Services Center, Suite 170
    402 Meyers Drive
    La Jolla CA 92093-0009
  • Intercampus mail:
    Mail Code 0009
  • In person:
    Southeast of the Price Center in the Student Services Building, suite 170 (ground floor) (map)
  • Drop box

Q: Why did you return my payment?

A: You will receive a returned payment if:

  • You did not tell us what the payment is for
  • Your check is unsigned
  • Your check is postdated
  • Your payment appears to be sent in error (e.g., it belongs to another UC campus)
  • You have a fee payment hold on your account
  • You have had three or more returned checks

If you believe we returned a payment in error, please call (858) 534-3725.

Q: Can I make a payment for someone else’s account?

A: Yes. You will need to know the account (PID) number for that individual and the exact amount of the payment.

Q: Can I get information about someone else's account?

A: No. The Central Cashier’s Office strives to safeguard customer account information by limiting access and information dispersal of student account details. Only the account holder and those designated as authorized payers will be given access to the account and the information contained therein. For more information on privacy rights afforded to students under Family Rights and Privacy Act (FERPA). See Rights & Privacy page.

Q: Do I need my billing statement to pay my registration fees?

A: Yes. If you don't have your statement, pick up a payment form at the Cashier's Office (map) or print a payment coupon.

Q: How can I tell if my fees are paid?

A: Check the billing and payment tool for your account balance.

Q: How do I print my payment coupon?

A: To print your payment coupon:

  • Log in to the billing and payment tool
  • Select View/ Pay Bill
  • Click Current Account Activity
  • Click pay by mail
  • Print a copy to include with your payment

Q: How many days should I allow for mailing my registration fees?

A: Allow a minimum of 7 to 10 working days for your payment to process.

  • We must receive your payment on or before the deadline.
  • If your payment is late, you can incur late fees or have your classes canceled.
  • Check the billing and payment tool to see your account status.

Q: Will you accept my registration fees if my account is not current?

A: No. Before accepting your registration fee payment, we review your account for outstanding debts or holds. You must clear previous debts before you pay registration fees.

To avoid future problems, keep your account current.

Need more information?

Call the Cashier's Office at (858) 534-3725.

Central Cashier's Office