Access the Credit Balance on Your Student Account
Learn about the types of credit balances possible on student accounts and how to receive a refund.
Check or cash overpayment
Check or cash credits are refunded automatically. Your credit balance will be used for future charges, or you can request a refund, or if credit is over $20 it will be refunded to you after 12 months of no activity.
To request a refund:
- Contact Student Business Services, (858) 822-4727. Include your full name and PID with your request.
- If you paid by personal check, University policy is to wait 21 days before issuing a refund.
- This time period is determined by the transaction date (not the date on the check).
- This policy does not apply to money orders, cash payments, or cashier's checks.
Receive your funds by:
- Direct deposit
- Funds are deposited within 3 business days.
- You can enroll in direct deposit at any time. It takes 10 business days to establish your enrollment.
- Mail
- Your check will arrive at your current address in 7 to 10 business days.
Financial aid credit
Financial aid credit is automatically refunded to you.
Look for the automatic financial aid refund at the start of a quarter, after all fees are paid.
- If your financial aid arrives mid-quarter, the refund will be generated in 2 to 3 business days.
- If a credit has been on your account for more than 5 business days, contact Student Business Services to ask about the status of your refund.
- If your account has changed due to part-time status or withdrawal, your refund could be delayed.
Receive your funds by:
- Direct deposit
- Funds are deposited within 3 business days.
- You can enroll in direct deposit at any time. It takes 10 business days to establish your enrollment.
- Mail
- Your check will arrive at your current address in 7 to 10 business days.