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About Student Debt

Here is important information regarding student fee assessments, holds, late fees, delinquent accounts, returned checks, and disputes.

Fee assessment

  • Student fees are assessed and due on the due date of the billing statement in which the charge first appears on the account. The account is considered delinquent if any charges are not paid by the due date. 
  • If you fail to resolve your debt, a hold will be placed on your account that will prevent future registration and receipt of official academic transcripts. Exceptions include enrollments in Student Emergency Loans and the Triton Registration Fee Installment Payment Plan (TRIP), specified on the appropriate due statement.
  • A Time Payment Agreement (TPA), subject to Student Business Services approval, will not automatically remove holds, but may hold off the collections process.

Holds

Holds restrict a student’s access to goods and services, such as registration in classes or official academic transcripts. Holds are placed on student accounts after an account is considered delinquent.

Late fees

In addition to holds, the Student Business Services office assesses a late fee to accounts that are delinquent. The Student Business Services office reserves the right to waive a late charge.

Billing Statement late fees:

  • Are assessed on accounts with a past due balance of $50 or more.
  • Amount to $25 per month for up to 3 months that a charge is delinquent.
  • Are not assessed on accounts in which the only charge that is past due is a voluntary donation charge such as CalPirg or GIGPLEDGE.
  • Are not assessed on accounts if a previous late charge(s) is the only charge that is not paid.
  • Are not charged for outstanding registration or housing charges.  However, a late charge will be assessed the following month if any late fees that were assessed by the Registrars or Housing office is not paid.

Collection Process

If an account is delinquent more than 120 days, it is subject to a Collection Process. The following action will be taken on accounts in the collection process.  

  • Collection letters and e-mails will be sent by the university to all street and e-mail addresses on file.
  • A hold will be placed on the account that will prevent any future registration, as well as the issuance of any official academic transcripts.
  • At the university’s discretion, the account may be turned over to a collection agency contracted by the university.

Returned checks

  • Accounts will be sent a notification letter for returned checks (i.e., NSF, account closed, stale dated). 
  • Accounts will be charged for the returned check amount plus a $35 return check charge. 
  • If multiple incidents of returned checks on an account occur a hold will be placed on the account that will prevent the acceptance of any future checks.
  • See Cashier's Office FAQ for more details.

Disputes

If you question a charge, you should first dispute it with the department that originated the charge. If there is still a dispute, an administrative hearing may be held before an impartial campus official or committee.