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About Student Debt

Here is important information regarding student fee assessments, holds, late fees, student refunds, account overpayments, delinquent accounts, returned checks, and disputes.

Fee assessment

  • Student fee charges are assessed and due on the due date of the first billing statement in which the charge appears on the account. The billing is considered delinquent if paid after that due date. 
  • If the student fails to resolve the debt, the student may be barred from future registration and official academic transcript requests. Exceptions include enrollments in Student Emergency Loans and the Triton Registration Fee Installment Payment Plan (TRIP), which are due as specified on the appropriate statement.
  • A Time Payment Agreement (TPA), subject to Student Financial Solutions Office approval, will not remove the holds, but may hold off the collections process.

Holds

Holds restrict access to future goods and services, such as registration in classes, and are placed on student accounts after an account is deemed delinquent.

Late fees

UCSD maintains a late charge program for student accounts. The Student Financial Solutions office reserves the right to waive a late charge (BURLTE) administered by our department.

Late fees:

  • Are assessed on past due accounts of $50 or more.
  • Are charged at $25 per month for up to 3 months.
  • Are not assessed on outstanding voluntary donation charges such as CalPirg.
  • Are not assessed on outstanding billing statements if the late charge is the only detail outstanding.
  • Are not assessed for late registration or similar reasons when a late charge has already been assessed (a late charge will be assessed on the second billing if the bill which had the late fee remains unpaid).
  • Are not charged on a bill when the student delinquency was caused by an administrative error of the University.

Student Refunds 

  • Financial Aid
    • A credit resulting from financial aid will generate automatic refunds.
    • Credits from overpaid/ineligible Title IV financial aid payments are refunded to the Department of Education.
  • Cash/Check/Wire/Western Union/Deposits
    • Credits will be held in the account until there is no additional charge activity in the account for 12 months. An automatic refund will then be initiated.
  • Credit Card
    • Credits will be automatically refunded to the originating card account after 90 days from the date of the original payment. Prior to 90 days, a refund request must be submitted to Student Financial Solutions.
    • Credits will be refunded back to the originating card account.
    • Credits that cannot be refunded to the originating card account will be refunded by direct deposit or check.

Account Overpayments 

Student account overpayments will not be accepted.

  •  Cash/Check
    • Cash/check overpayments will not be accepted by the Central Cashier’s office. Any mailed payment will be returned to the sender accordingly. 
  •  E-Check
    • Overpayments cannot be made through this medium.
  • Wire/Western Union
    • Wire payments received without identifying student information will be returned to the sender in the same manner in which it was received.
    • Wire overpayments will not be accepted by the Central Cashier’s office.
  • Credit Card
    • Overpayments cannot be made through this medium.

Collection Agencies

Unpaid balances are subject to delinquent fees, academic holds, and other restrictions. Balances that remain unpaid are subject to collection action and fees. Delinquent accounts may be turned over to external contracted collection agencies of the University.

Returned checks

A notification letter is sent to the account holder for returned checks (e.g. NSF, account closed, stale dated). The account is charged for the returned check amount plus a $35.00 return check charge.

Disputes

A student should first dispute the charge with the originating office of the charge. 

If there is still dispute of the charge after talking with the department, contact Student Financial Solutions, (858) 822-4727, to discuss an administrative hearing. 

  • An administrative hearing is an informal proceeding without attorneys, and the technical rules of evidence do not apply.
    • Disputed charges under $200 are reviewed by an impartial University representative.
    • Disputed charges over $200 are reviewed by a three-person committee, including a student body representative.
  • The student must be registered during the current or previous quarter to request a hearing.
  • The charge will be placed on hold, and the University will take no collection action or sanction until a ruling is rendered.
  • The student can present witnesses and documentary evidence.
  • The student can question the representative of the department that placed the charge.
  • The representative or committee will render a decision after the hearing regarding either the total or a portion of the debt. SFS will notify the student and the department of the decision. 

If the student is found to owe any charges, they must pay within 30 days after the ruling or SFS will take action to collect the debt.