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Volunteer Rights and Responsibilities

Learn about your rights and responsibilities as a volunteer.

As a volunteer, you have the right to:

  • Receive accurate information about the agency
  • Receive a clear, comprehensive job description
  • Be carefully interviewed and appropriately assigned
  • Receive training
  • Do meaningful and satisfying work
  • Be seen as belonging, through inclusion at meetings, social functions, etc.
  • Be seen as a person and to be supported in your role
  • Be safe on the job
  • Have choices and feel comfortable about saying "no"
  • Not be exploited
  • Be consulted on matters that directly or indirectly affect you and your work
  • Receive feedback on your work
  • Receive recognition for your contribution
  • Have your personal information be kept confidential
  • Be trusted with confidential information if it is necessary in order to do your job

As a volunteer, you are expected to:

  • Be reliable and punctual
  • Be trustworthy
  • Respect confidentiality
  • Respect the rights of people you work with
  • Have a non-judgmental approach
  • Carry out the specified job description
  • Give feedback (i.e. participate in evaluations when asked)
  • Be accountable and accept feedback
  • Be committed to the program
  • Avoid overextending yourself
  • Acknowledge decisions made by the staff or the organization
  • Address areas of conflict with the appropriate staff member or volunteer coordinator
  • Undertake training
  • Ask for support when it is needed
  • Stay safe on the job; for example, make sure that you are never alone with a client
Adapted from "Volunteer Rights and Responsibilities" from the PAVE Volunteer Management Training Kit, and "Sample Volunteer Rights and Responsibilities" from the University of North Carolina, Chapel Hill Department of Recreation and Leisure Studies.