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How to Request Verification Documents

Find out how to obtain official verification of enrollment and other student data.

Before you order your verification:

Check and clear your holds:

  1. Go to Holds.
  2. Contact Student Business Services, (858) 822-4727, for questions about outstanding account balances.  You must clear any financial obligations before a verification can be issued.
  3. Verify your grades/degree status are current.
  4. If you order a verification without checking your records and your verification is incorrect, you are responsible for reordering and paying any fees associated with your verification order.

Log into the Academic History tool to:

  1. View your terms of attendance.
  2. Confirm grades entered.
  3. Confirm degree status.
  4. Students who have graduated prior to 1991 no longer have access to their online academic history and therefore need to order an official transcript.

Submit your request online:

  1. Go to the Order Official Documents tool.
  2. Select the type of verification and where it should be sent. You can request a maximum of 10 copies per day.
  3. Review your order for accuracy. If you make an error in your request, you are responsible for reordering and paying for any fees associated with your verification order.
  4. Pay for any fees associated with your order and submit.
  5. Check the status of your order within Parchment Exchange.

Processing times and costs:

Service Fee Processing time/ additional info
Electronic (PDF)

Covered by the one-time document fee.

Processed and emailed to requested recipient within the same day of order.
Pick-ups

Covered by the one-time document fee.

Ready same business day.  Please allow 2 hours for processing.
  • Photo ID required
  • Pick up within 30 days or it will be destroyed
Regular mail Covered by the one-time document fee. Mailed same day as ordered if submitted by 3:30 p.m. (Pacific Time)
International 1st Class Airmail $2.50 Mailed same day as ordered if submitted by 3:30 p.m. (Pacific Time)
Rush service

Covered by the one-time document fee.

All verifications are mailed same day as ordered if submitted by 3:30 p.m. (Pacific Time)
FedEx Domestic U.S.: Add $22.50
International: Add $45.00
  • No delivery to P.O. boxes
  • Provide Postal Code if applicable
  • Rush/FedEx orders must be submitted by 3:30 p.m. for same business day mail out.
Fax* *Effective 03/11/14 we no longer receive or send verifications via fax due to security reasons.

Questions?

Contact the Transcript / Verification Department in the Registrar's Office, (858) 534-3153.

Transcript / Verification Phone Services Hours:
Mon., Tues., Wed., Fri., 8 a.m. – 4 p.m.; Thurs., 10 a.m. – 4 p.m.