Eleanor Roosevelt College (ERC)
All letter mail and packages for the ERC housing community are handled by the Student Mail team.
Letter mail and packages are distributed to the ERC Parcel Center and mailboxes within 1-2 days of receiving. During peak periods (i.e. move-in, Black Friday, Cyber Monday, Prime Day, etc.), letter mail and packages may be delayed up to an additional 2 business days.
Please use the information provided below to assist you with all of your ERC mail and package needs.
Mailing Address
Upon moving in to your on campus residence, you will be assigned a box number. The box number is used to ensure the Student Mail team can properly process your packages and letters. Your lived name and box number must be included in your mailing address. For proper and timely delivery, always use the following format:
[Your Full Lived Name]
9450 Gilman Dr.
20[XXX] (Your assigned box number*)
La Jolla, CA 92092-2001
Learn more about Lived Names.
*Check your housing portal (QwikPass) or ask your residential assistant (RA) for your assigned box number.
Parcel Center Location & Hours
Location: ERC Parcel Center is located in the ERC Student Activity Center (SAC).
Hours: Weekdays 10 a.m. to 4 p.m. (excluding University holidays)
Please be ready to present your Student ID and box number!
Mailbox Location & Combinations
Location: ERC mailboxes are located in front of the ERC Res Life office.
Hours: 24/7 access
Please contact your residential assistant (RA) for your mailbox combination.
How to Pick Up a Package at ERC
- Receive an email from studentmail@ucsd.edu.
- Visit the lockers at the ERC Parcel Center.
- Swipe your ID, scan the QR code, or enter the PIN provided in your email at the locker bank.
- Receive package.
How to Open Your Mailbox at ERC
- Turn LEFT 3 times and stop at the 1st number.
- Turn RIGHT one full turn and stop at the 2nd number.
- Turn LEFT to the 3rd number. Pull to open!
NOTE: Locks may need to be pulled to the right slightly after 3rd number to open.
Outgoing Mail
Students can send outgoing packages and letter mail at The Trove, located on Library Walk. The Trove is a full-service postal annex for all of your shipping and mailing needs. At The Trove, you can ship packages, purchase stamps or shipping supplies, and drop off prepaid USPS, UPS, or FedEx packages.

Student Mail Resources
We’re here for you! Check out our resources for step-by-step guides, frequently asked questions, and mail policies.