Pepper Canyon West (PCW)
All letter mail and packages for the Pepper Canyon West housing community are handled by the Student Mail team in partnership with Hospitality Information (HI) Desk at PCW.
Letter mail and packages from USPS are delivered to Student Mail before being distributed to the HI Desk within 1-2 days of receiving. All other carriers (i.e. UPS, FedEx, DHL, Amazon, etc.) deliver directly to the HI Desk teams. During peak periods (i.e. move-in, Black Friday, Cyber Monday, Prime Day, etc.), letter mail and packages may be delayed up to 2 business days.
Please use the information provided below to assist you with all of your Pepper Canyon West mail and package needs.
Mailing Address
Upon moving in to your on campus residence, you will be assigned a box number. The box number is used to ensure the Student Mail team can properly process your packages and letters. Your lived name and box number must be included in your mailing address. For proper and timely delivery, always use the following format:
[Your Full Lived Name]
9450 Gilman Dr.
60[XXX] (Your assigned box number*)
La Jolla, CA 92092-2006
Learn more about Lived Names.
*Check your housing portal (QwikPass) or ask your residential assistant (RA) for your assigned box number.
Parcel Center Location & Hours
Location: The HI Desk at PCW is located on the ground level of the Rya Building - main doors located on the north side.
Hours: Check the HI Desk page for hours
Please be ready to present your Student ID and box number!
Mailbox Location & Combinations
Location: The Pepper Canyon West mailboxes are located through the lobby shared with the HI Desk on the ground level of Rya.
Hours: 24/7 Access with Student ID
Visit the HI Desk to confirm your assigned mailbox number combination code.
How to Pick Up a Package at the HI Desk at PCW
- Receive an email from studentmail@ucsd.edu.
- Visit the HI Desk at PCW.
- Present your Student ID and box number to the HI Desk staff.
- Receive package.
How to Open Your Mailbox at Pepper Canyon West (PCW)
- Turn LEFT 3 times and stop at the 1st number.
- Turn RIGHT one full turn and stop at the 2nd number.
- Turn LEFT to the 3rd number. Pull to open!
NOTE: Locks may need to be pulled to the right slightly after 3rd number to open.
Outgoing Mail
Students can send outgoing packages and letter mail at The Trove, located on Library Walk. The Trove is a full-service postal annex for all of your shipping and mailing needs. At The Trove, you can ship packages, purchase stamps or shipping supplies, and drop off prepaid USPS, UPS, or FedEx packages.
Student Mail Resources
We’re here for you! Check out our resources for step-by-step guides, frequently asked questions, and mail policies.