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Password Reset

Additionally, after updating your password, please immediately “forget” your saved campus Wi-Fi networks and enter your new password to ensure seamless Wi-Fi connectivity.

text illustration - step 1, change your password - step 2, update your wifi settingsWhat is Active Directory?

Your AD account (sometimes called your TritonLink account) is used for email, TritonLink, Canvas, computer labs, Wi-Fi, and more.

How do I change my password?

Visit to change your password. Note that this is a new password change tool for student accounts.

What are the password requirements?

Your new password must:

  • Be different from any previous passwords
  • Be at least 12 characters long
  • Include characters from at least 3 of the following 4 categories: uppercase, lowercase, numbers, and symbols
  • Not contain any part of your username

When is the deadline to change passwords?

The new password requirements and change tool took effect January 10, 2022, at noon PST. Student account passwords changed after that time fulfill the new requirements. Passwords changed before then must be changed again.

While you may change your password at any time, password change deadlines will be staggered over several weeks in order to balance the load on our systems and Service Desk.

You will receive direct notification of your deadline via email. In the two weeks leading up to your deadline, you’ll see a reminder notice each time you log in via Student Single Sign-on (SSO).

When your deadline hits, you won’t be able log in without first changing your password. You’ll lose access to key services like your TritonLink account or course materials on Canvas, but can still change your password at

Do I need to re-enter my password anywhere it's saved or cached?

Yes. For example, if you use an email client on your computer or phone, or if you have your laptop or phone set to automatically connect to the UCSD-Protected or Resnet-Protected Wi-Fi networks, you’ll need to enter your new password there.

When you return to campus for the first time after you've changed your password, make sure re-connect to campus Wi-Fi on all your devices (laptop, phone, etc.)!

Learn how to force your device to forget its previous network settings.

All students (including medical and pharmacy school students) may contact the ITS Service Desk for help with password support:

  • Web:
  • Email:
  • Phone: (858) 246-4357
  • Walk-up (may be available after January remote instruction period concludes): AP&M building first floor, Room 1313